Customer Outreach Representative

As allocated as a bilingual agent, handle Spanish line calls and related exercises. Fundamental Functions Actively take an interest in the maintenance and accomplishment of adjusting account vole me through the reliable conveyance' of incredible interior and outside client care. 2. Speak with understudy advance borrowers/endorsers utilizing the Borrower Services call model, office strategies and systems, and online instruments. Recognize the reason(s) t he borrower is having or may experience issues keeping up their understudy credit account on favorable terms g.Present arrangements cap are fit to the borrower's circumstance, with an accentuation on long haul sol forces of pull. 3. Successfully counsel borrowers/endorsers. Offer basic data with respect to their privileges and obligations, the advantages of keeping up their record on favorable terms, a d the results of default. 4. Confirm and get new segment data during contacts with obtain blunders and others. 5. Secure the data and documentation important to qualify borrowers of r installment plans, delays, and forbearance's. 6. Stay up with the latest with division strategies and methods. 7.Assist in the examination of troublesome and issue accounts. Follow as well as make the fitting move to determine the worry. 8. Start criticism to Borrower Services Supervisor(s) with thoughts to improve genius stops. 9. Record correspondence and borrower duties. 10. Add to a positive workplace. 11. Play out extra undertakings identified with the goals and upkeep of cutoff time .NET understudy credit accounts. Borrower Seer vicesCustomer Outreach Representative. Doc (09/06/2013) Physical Demands of Position High recurrence talking, hearing, close to vision, console section and sitting.Environmental/Working Conditions of Position Inside office or work from home condition Equipment Used Various PC, printing, and broadcast communications hardware, for example, message sharpen, headset, PC, copiers, and printers alongside othe r workstation devices.

A Week in the Life Allison Walker COLUMBIA UNIVERSITY - SIPA Admissions Blog

A Week in the Life Allison Walker COLUMBIA UNIVERSITY - SIPA Admissions Blog Were featuring  a new mini series,  A Week in the Life,  to highlight all of the wonderful experiences our students have had in the program. Allison Walker, MIA 16 Hometown: Nashville, TN Before SIPA: Working as a Webcast Digital Media Specialist for a nonprofit in New York Goals: Combining my background in digital media with human rights advocacy work Tuesday, 8:30 p.m.Since I live on the other side of the city from Columbia, I don’t always stick around for events near campus. But on Tuesdays, I have my Management and Administration of Nonprofit Organizations class from 6:00-8:00pm and this week my concentration was having a happy hour at a nearby bar at 8pm so it worked out! I’m in the Human Rights and Humanitarian Policy concentration so this picture is a few of us who got together that night. Most of the concentrations and specializations have happy hours and events throughout the semester. Thursday, 10:00 a.m.I get to campus early to meet with the professor before my Corporations and Human Rights class to discuss my final paper topic. I’ve found that SIPA professors are always very willing to meet with students, and it’s helpful to have guidance on this paper as it is worth most of the grade for this class! I didn’t take a picture in our meeting, but here’s my stroll through campus to get there. Thursday, 1:30 p.m.After class, I walk down a few blocks to my job as a Program Assistant in the SIPA Office of Admissions and Financial Aid. I spend some time working on a blog post for the Admissions Blog, but the Office of Admissions has a big event next week for prospective students so I spend most of the afternoon preparing materials for that. I didn’t make the office staff pose for this picture at all Friday, 12:00 p.m.I’m in the Business and Human Rights Clinic, which is a year-long course that will count as my Capstone Workshop. Usually, Capstones are taken only in the Spring semester of your second year, but the Clinic is an exception. Today, the two heads of the organization our cohort is working for, Inclusive Development International, visit during our class time to discuss our research and projects, go to lunch, and talk about the field work we will do in Cambodia later in the year. Friday, 4:00 p.m.Today in my Human Rights Skills and Advocacy class, we conduct mock meetings with the targets of advocacy letters we previously wrote. Our professor Jo Becker, Advocacy Director of the Childrens Rights Division at Human Rights Watch, brings in a colleague from Human Rights Watch to play the role of each student’s advocacy target. I wrote my letter to the World Bank East Asia and Pacific Regional Vice President; here’s me practicing my advocacy pitch! Saturday, 7:00 p.m.Time for a break after a week where I had several papers and presentations due. My husband and I go to the movies using discounted tickets you can buy at the Ticket and Information Center on Columbia’s campus. Unfortunately, the movie we wanted to see is sold out, but it’s all good we hold onto the prepaid discounted tickets for another time, and we wind up going to a cool new restaurant in the same neighborhood for dinner instead. Monday, 1:00 p.m.Today is the Diversity Symposium, a big event put on by the Office of Admissions for prospective SIPA students. I live tweet the event throughout the day for my job, but I was glad to be there anyway to hear alumni and current students discuss their thoughts on diversity and life at SIPA on panels.

Melissa Snell - ThoughtCo

`` Bros Before Hoes The Guy Code `` By Michael Kimmel

â€Å"A man is at his youngest when he thinks he is a man, not yet realizing that his actions must show it.† Was said by a famous english writer named Mary Renault.In the reading â€Å"Bros before Hoes:The Guy Code† by Michael Kimmel he explains this unwritten yet critical set of rules guys follow through out their lifetime. Society has taught young men that every gender has certain roles and to properly fulfill the role of being a man they have to abide by these rules. Kimmel calls this set of rules the guy code and it explains what guys believe what it takes to be a â€Å"man†. Kimmel goes over what the guy code is, where it comes from, and who influences young boys to follow this set of rules as well as how this guy code is regulated and enforced. In these rules it specifically states young men cannot be gay. The word gay is defined as being weak and girl like to young men. So in order to continue fulfilling the duties of a man, young men must follow these se t of rules.These rules prove that young men are pressured to offer constant proof that they are not gay. In â€Å"True Women and Real Men: Myth of Gender† by Colombo he goes over the â€Å"culture myths of gender and the influence they wield over human development and personal identity†(467). Cultural myths do shape the roles of men and women play in our public and private relationships. Colombo then goes over how these roles are taught and enforced as well as the effects it has on men s and women s health. Gender roles are culturalShow MoreRelatedMasculinity in American Society and Hip-Hop Essay766 Words   |  4 Pagestake it like man, do not get mad, get even. These along with many other rules are makeup â€Å"the Guy Code† believed to shape what masculinity in American society. â€Å"’Bros before Hoes’: The Guy Code† by Michael Kimmel discusses a set of epigrams and analyzes American masculinity. These ideals of what is takes to be a â€Å"man† are often portrayed by hip-hop artists in today’s mainstream music industry. Kimmel attended many different workshops and high school assemblies asking young men in every state â€Å"WhatRead MoreThe Not So Secret Code Essay1936 Words   |  8 PagesThe not so Secret Code Imagine a world in which men could act feminine and women could act masculine without being judged. Now try and identify why this may never happen. Men and women are both taught at an early age what they can and cannot do because of what gender they were born as; they are markedly similar in this aspect. There is a known gender stereotype for girls and boys, and the parents of these children enable these stereotypes from the day that they are born. girls are given pinkRead MoreThe Not So Secret Code Essay1933 Words   |  8 PagesThe not so Secret Code Imagine the world in which men could act feminine and women could act masculine without being judged. Now try and identify why this may never happen. Men and women are both taught at an early age what they can and cannot do because of what gender they were born as; they are markedly similar in this aspect. There is a known gender stereotype for girls and boys, and the parents of these children enable these stereotypes from the day that they are born. girls are given pink

Patriots, Loyalist, and the Neutral Ones Stuck in the Middle Free Essays

Patriots, Loyalist, and the Neutral Ones Stuck in the Middle Today’s America is known for many things; however, one of the things it is notorious for is being a free country. Becoming a free country did not come without many trials and tribulations. The freedom that the American people now have grown so accustomed to started with fierce opposition not only from Britain, but from many of the Englishmen who lived in American colonies. We will write a custom essay sample on Patriots, Loyalist, and the Neutral Ones Stuck in the Middle or any similar topic only for you Order Now The people that supported Britain throughout the American Revolution are referred to as Loyalists. On the other side of the spectrum, the people that strongly opposed Britain’s rule and King George III are known as Patriots. Patriots fought against the acts that Britain wanted to enforce and believed the colonies should have independence from Britain. Last there were the people who were neutral. While the Patriots and Loyalists were large in numbers, those in the neutral party were the minority, often suffering hardship due to their stance. Although the Patriots found unity in the beliefs they held towards Britain, they were a blend of people from many different backgrounds. Patriots were a blended group of people from different social classes, from farmers to lawyers. They did not all share the same education level or common interests. The Patriot party was not fueled by people who were seeking their own power just for the purpose of being free. They were a group of people who felt like Britain was unjust in their tactics of rule. During, and immediately after the military conflict, a ferment of ideas — argued and discussed by an assemblage of remarkable men whose likes have rarely been seen — produced an innovative combination of republicanism and federalism that would serve as a model form of government for humankind, offering fresh political opportunities. † (Cowley and Parker 2001) The Patriots were against what they felt was unfair taxation, which was the beginning foundation of â€Å"no taxat ion without representation. Some Patriots felt that loyalty should still be in place towards King George III; however like those who didn’t express similar loyalties, they felt â€Å"that taxes should be regulated by their own legislatures, not by members of Parliament in Great Britain. † (Houghton Mifflin Harcourt 2011) One of their base core values was liberty. However the liberties they wanted or already had experienced, had been threatened by the Britain’s greed. They opposed being held to rules that were not put in place by the population majority. They felt it was only just that the people in the colonies have rules and regulations that they set instead of following everything that Britain desired. Patriots had an overall want for a common good. The poor people would not be held to things the rich would put in place, instead the people of the colonies would find a common unity to benefit all of its inhabitants. Loyalists were a party of people that would closely identify with today’s slogan â€Å"if it isn’t broke, why fix it†. Everyone living in the colonies had adhered to the rules and regulations set forth in Britain before and in their eyes, change was not necessary. Many lacked the desire to rear against a country with so much power. Unlike the Loyalists opposing group, the demographics were much more similar in those that followed the King. Money was a common factor for them and so was the responsibility of being a business owner. Many business owners had links to Britain that tied their livelihood in America to their loyalties they expressed for Britain. Many Loyalists had ties to Britain’s upper-class through marriage and other family. All factors that can solidify the stance many Loyalists chose. They also feared the upheaval that could arise without being under the control of Britain. They had no way of knowing their families would be safe or that their businesses would not be destroyed. They had no reason to be confident there worries might be unjustified when the Patriots resorted to violence. Britain wasn’t only safe because change is hard; Britain was safe because of the orderliness that they maintained. Loyalists also felt it was a moral issue to not be loyal to King George III. In their eyes, they did not have the power to choose and side when their moral beliefs told them their only option was to be loyal to the crown. Finally there was the group that did not take a solid stance on either side of the debate. The neutral party was not necessarily the easier side to be on though. They tried to keep more to themselves and not be as active as others did. They tried to maintain a low profile and stay out of the way. However, by not choosing to be on one side or the other they were looked at poorly by both Patriots and Loyalists. They continued business with Britain, and followed their own protocol they deemed appropriate for themselves. â€Å"Men of good will simply should not rob and butcher one another, they believed, and many felt that the correct stance was to refrain if at all possible from any form of participation. † (Fellman 1990) Note that â€Å"if at all possible† was not always permitted. â€Å"Nearly half of all colonists did not want to take sides. They wanted to remain neutral in the conflict between the British and the Patriots. But they were forced to choose sided once the war began. (Todd 2001) Everyone living in the American colonies during the war felt the effects. Though not all wanted to be involved, nor did many feel the need to participate, it was unavoidable. Men, women, and children shed blood; there was no one who was not impacted. Being a Patriot, Loyalist, or a neutral party was based on differences varying from monetary and social class, right down to fear of chang e; however, there was no difference when comparing the high emotion and the impact experienced during the American War. Works Cited Cowley, Robert, and Geoffrey Parker. Reader’s Companion to Military History. Wilmington: Houghton Mifflin Harcourt, 2001. Fellman, Michael. Inside War: The Guerrilla Conflict in Missouri During the American Civil War. Oxford University Press, 1990. Houghton Mifflin Harcourt. 2011. http://www. hmheducation. com/fl/pdf/resources/Grade5/T-5-1_SFLETG713311_TGL08. pdf (accessed September 14, 2012). Todd, Anne M. The Revolutionary War. Capstone, 2001. How to cite Patriots, Loyalist, and the Neutral Ones Stuck in the Middle, Papers

What is your American Dream an Example of the Topic Personal Essays by

What is your American Dream? No dream is more precious and unique than the dream of the dreamer itself. Every dreamer has a unique and artistic idea for the future. This is one of the driving forces that made every human being eat, work, and strive. However, achieving success is not like stepping on a bus and from one moment youre on another place. It is strived hard and one should have the patience and perseverance to achieve his dreams. Need essay sample on "What is your American Dream?" topic? We will write a custom essay sample specifically for you Proceed Many have said that poverty is not a hindrance to success (it is only a hurdle). Well agree with that. Although everybody has a chance to be successful, we cant deny that not everyone is given the same chances and opportunities like others have. Still, if one will strive harder and not loss faith then definitely his dreams will be achieved. The same with other dreamer, I also have a unique and precious American Dreams. Some of these are means and ways to achieve itself but the extent is to have family and husband/financial security able to continue providing help for my grandmother and elderly uncle. One of my dreams is to finish college. This is common for undergrads. Then continue y education, ultimately be accepted into a prestigious Law School (CORNELL School of Law), then become an attorney, continue schooling to have a doctorate degree and become a pallet judge. For some this is impossible to achieve but with His grace and my faith, this will be achieved. I know its not easy to put my dreams into reality. It needs effort. As Ive stated, everybody is given an opportunity and unique opportunity to achieve it. It needs courage and determination knowing what Ive gone through. Ive lost my father during the hurricane Katrina and my mother died when I was 17. Now I have a baby whom Im raising alone. Everybody knows how hard a single parent is and how difficult the role of a student parent. Well anyway, its a step by step process. I should not magnify the problems and hurdles. It should be seen and treated on its weakest point. In other words I will gradually solve the problems and achieve my goals. Its like walking a mile; it started with a single pace. Try to imagine walking a mile, its hard and tiring right? But try to walk pace by pace without minding the long path then you wont notice and cant believe that at another moment you finish the mile walk. I like the saying of Thomas Edison about opportunity, he said Opportunity is missed by most people because it is dressed in overall and looks like work. Well, everything is a hard work. Theres only basic plan for these dreams, have courage and focused on the dreams. Ill take another pace to go a mile. Ill continue what Ive started and this will serve as a plan for the future: gradually dealing with problems and continue soaring. Work cited: EssayWriters. 2007. EssayWriters.net.

10 traits of a great manager, according to Google

10 traits of a great manager, according to Google There are many reasons that Google has been successful in its bid to become a globally dominant company. (Its onetime motto, â€Å"don’t be evil,† probably didn’t hurt.) But one of the most important factors is one you can’t see by going online and using one of their many tools, or asking your Google Home to tell you: effective management. You don’t build a company that big and that successful without quality people at all levels.In its regular Project Oxygen studies to analyze how to improve management and leadership at the company, Google has come up with a number of traits that make a good manager.1. â€Å"Is a good coach†A coach is only as strong as what his or her players produce. A high-quality manager supports the team, always working closely with team members to provide guidance, motivate them, and make sure that everything is moving along as it should.2. â€Å"Empowers team and does not micromanage†It may seem like getting the outcome you want from employees means micromanaging their every move. In reality, it’s a fast way to take power away from individuals and make them less likely to grow and change in ways that make the work better. A great manager knows when to step back and let team members take agency and initiative, building their own confidence and leadership skills while getting the work done. Trusting your team to do what they need to do is a morale booster, and helps create more productive, more satisfied employees.3. â€Å"Creates an inclusive team environment, showing concern for success and well-being†If employees don’t feel supported, work is likely to suffer and you start losing talented people. A great manager makes sure that each team member feels valued and supported in their work. Knowing that your manager cares about you, and not just the work output, improves morale and helps employees feel like a necessary part of the team’s goals.hbspt.cta.load(2785852 , '9e52c197-5b5b-45e6-af34-d56403f973c5', {});4. â€Å"Is productive and results-oriented†Setting goals and making sure everyone is working effectively toward them is a key part of managing well. It’s up to the manager to set those expectations, and show that he or she is just as committed to them as everyone else.5. â€Å"Is a good communicator- listens and shares information†Nothing causes frustration in the ranks faster than poor communication to and from the top. There’s a reason that communication skills are on just about every job description under the sun. It’s not just about passing information, it’s also about knowing how to hear and understand what’s going on, react appropriately, and communicate outward. That means being able to navigate sticky work politics, as well as take feedback and concerns from employees.6. â€Å"Supports career development and discusses performance†A great manager doesn’t just see team members as faceless worker bees doing the same job over and over indefinitely. A great manager works with team members to find opportunities for improvement and define job goals in a way that pushes them forward. Performance reviews (whether formal or periodic â€Å"how are things going?† check-ins) can identify ways employees can grow and let them know you’re there to support that.7. â€Å"Has a clear vision/strategy for the team†Another morale killer: not really understanding how or why the work is being done. Managing well includes coaching employees toward a particular goal or strategy. Sometimes those are handed down from above as part of a larger corporate mission, but other times it means defining what your group hopes to achieve. Having a clear strategy and communicating that to team members shows how everyday work is contributing to the company’s larger goals or mission. It’s your job to make sure everyone’s seeing the forest and t he trees.8. â€Å"Has key technical skills to help advise the team†It may be that your job is assembling and cultivating experts- not being an expert yourself in a particular process or skill set. You don’t necessarily have to be better than your employees at everything, but you should definitely have enough technical skill to be able to speak intelligently about it, and be ready to provide guidance or support when necessary.9. â€Å"Collaborates across Google†No team is an island. (Okay, that’s not quite how it goes, but you get the gist.) No matter how specialized your team may be, chances are you have to get information from other teams, communicate with other teams, or collaborate on projects with other teams. It’s important to make sure those connections with other groups and colleagues across the company are valued, and ensure that communication is smooth between your team and others.10. â€Å"Is a strong decision maker†Being the boss means having to make the decisions, tough or not. Getting input from others is important, but if you want to push your managerial skills to the next level, that means owning the decision-making process and backing your decisions with as much information and education as possible.If you’re looking to boost your bossing, paying attention to these 10 qualities will help you become a well-rounded manager.